Complete Transparency
We believe you deserve to know exactly what happens from the moment you contact us to the follow-up after your service. No surprises, no hidden steps. Here is our complete process, designed to keep you informed and comfortable.
Step by Step
We have designed our process with you in mind. Clear communication, professional service, and genuine follow-up are what set us apart from other duct cleaning companies.
Initial Contact and Quote
Reach out by text, phone, email, or our online form. We take time to understand your needs, answer your questions, and provide a transparent quote with no hidden fees. There is no pressure to book, just honest information.
Approve Quote and Schedule
Once you are ready, approve your quote and choose a service time that fits your schedule. We send confirmation and reminders so you always know when to expect us. Flexible scheduling available across all 14 service areas.
Professional Service and Safety Check
Our NADCA-certified technician arrives on time, introduces themselves, and walks you through what will happen. We perform a thorough duct and furnace cleaning, plus a visual HVAC safety inspection that other companies do not offer.
Post-Service Follow-Up
After the job, we provide a summary of our work including any safety observations. We follow up to ensure you are completely satisfied with our service. Your comfort and trust are what matter most to us.
The Gloe Difference
Our extensive HVAC background means we offer more than just a cleaning. During every service, we perform visual safety checks that can catch potential problems before they become costly repairs.
Visual HVAC Safety Inspection
Our technicians are trained to spot furnace issues, airflow problems, and safety concerns during every cleaning.
Clear Communication Throughout
We explain what we are doing, answer questions as we work, and never leave you wondering.
Genuine Follow-Up Care
We check in after your service to make sure everything meets your expectations. Your satisfaction is guaranteed.
We know you have questions about what to expect. Here are answers to the most common questions about our duct cleaning process.
Most residential duct cleaning services take between 2 to 4 hours depending on the size of your home and the condition of your ductwork. We take our time to do the job right, including our visual safety inspection. We will give you a time estimate when we provide your quote.
We take great care to protect your home during the cleaning process. Our equipment contains dust and debris, and we clean up thoroughly before we leave. Most homeowners are surprised at how unobtrusive the process is. You can go about your day while we work.
We recommend being home when we arrive so we can walk through the service with you and answer any questions. If you cannot be present, we can make arrangements. We will always contact you before and after the service to keep you informed.
If we spot a potential safety concern during our visual HVAC inspection, we will document it and explain what we found. We do not perform repairs ourselves, but we will recommend that you contact a qualified HVAC technician. Our goal is to keep you informed and safe.
Very little preparation is needed. Just make sure we have clear access to your furnace and vents. Move any items that might be blocking vents or the furnace area. We will handle everything else. If you have specific concerns or areas you want us to focus on, let us know when we arrive.
Get your free quote today and see why Northern Alberta homeowners trust Gloe PowerVac for transparent, professional duct cleaning service.
